Delivery, the last mile to getting your goods to your customers is just as important as the shopping process. Selecting a suitable delivery provider for your online business enhances the retail experience and help customer retention. Here’s a quick guide to the benefits provided by each of the local delivery providers and their rate cards.
Singapore-based delivery provider Ninja Van is not an unfamiliar name. The company started out in 2015, when ecommerce was in its infancy, it begun as a humble delivery provider that aims to provide greater savings for online retailers. Today, Ninja Van offers two differentiated services for their customers, namely last-mile delivery and Ninja Collect.
To set-up a corporate account with Ninja Van, there is a minimum requirement of 100 parcels delivery per month. There are two types of business accounts offered by Ninja Van: Business Basic and Business Premium. Retailers who are sending less than 300 parcels per month, can opt for Business Basic, which is a pre-paid account.
From just $6 per parcel, uParcel seeks to offer competitive same-day and next-day delivery rates for online retailers. Its vast network of reliable delivery partners allows any document or item to be delivered fast to your recipients. Recipients can track their parcel conveniently from the uParcel mobile app (available on both Android and iOS).
Online retailers and their customers are in control of their shipping preferences with Parcel Post. From weekend delivery to redelivery without any cost, Parcel Post seeks to ensure exceptional service quality is provided for each and every customer.
There are 3 types of services offered by Parcel Post: time-slot delivery, next-day delivery, and standard delivery. Each option comes with real-time tracking, email notification and capture signature of receiver. To add convenience to their customers, online retailers can rearrange with Parcel Post for failed delivery at no cost, depending on the delivery option chosen. Parcel Post representatives can be contacted directly for customised rates.
You can now beat the queue with SingPost SmartPac, a postage paid local postal service. Online retailers can purchase the SmartPac packaging from the post office, fill in the recipient’s address conveniently from home or work premise, and drop them off at any SingPost bulk posting box. The parcel will be delivered within 2-3 working days and trackingof item is available. However, redelivery service is not available for SmartPac, and in the event that the recipient is not at home the item will be delivered to their letterbox.
Depending on the size and weight of the parcel, SingPost SmartPac offers competitive rates for retailers to send items quickly and easily.
If you are looking for a delivery provider that provides additional warehousing service, COUREX is the right choice for your online business. The company is a subsidiary of Keppel Logistics, offering Storeviva to help online retailers manage their supply chain.
Starting from just $5 per parcel, Storeviva offers two options for local delivery: lite delivery (where the parcel is delivered between 1-3 days) or next-day delivery. Online retailers can refer to their rate card for pricing information. In addition, retailers who prefer a more comprehensive eCommerce fulfilment service, including inventory management, can check out their rates here which follows a pay-per-use-model. This means that online retailers only pay for what they have used, and Storeviva is the only company that charge inventory management usage on a daily basis.
While price remains the determining factor for online retailers when it comes to choosing their preferred delivery partners, many are looking for more differentiated services such as weekend delivery, inventory management and more. Take time to research and evaluate, a provider that best suits you and your customers’ needs, sometimes this may involve trial and error before arriving at that perfect delivery partner for your business.