- Getting started
- Account management
Shoptiq is currently available in English at the moment.
Anyone can use Shoptiq to sell online, regardless of whether you have a new business idea or you are planning to take your retail business online.
Shoptiq is a product of Singtel, and Singtel has partnered with EasyStore to offer an ecommerce platform designed for local businesses.
Yes, Shoptiq is a cloud-based solution which comes with free website hosting. You don’t have to pay to host your website
Yes, you can get started with our 14-day free trial.
No, Shoptiq is not a marketplace but an ecommerce platform solution that allows you to create an online store that is unique to you.
A sliding banner is useful in capturing people's attention when they first land on your online store. You can make use of the sliding banners to display new products or latest promotion.
Go to Online Store -> Themes -> Customize -> Slider Content
You can update your image (preferred size: 1600 x 900 pixels), add in title and subtitle, as well as the call-to-action button.
*Please note that you can upload 4 - 6 sliding banners, depending on the theme.
Once you are done, you can determine how you want your sliding banner to be displayed.
Auto-rotate slides: the sliding banners will rotate by itself
Show dot indicators: refer to the dots on the sliding banners (which indicate the number of sliding banners you have)
Rotation interval: range from 3 seconds to 15 seconds (if your banner is text-heavy, it is recommended to let the sliding banners rotate every 7 seconds)
Go to Online Store -> Themes -> Customize -> Header
You can adjust the size of your logo by updating the logo width.
A favicon can be your brand logo and it is located at the left of the browser's address bar.
The recommended image size is 16 x 16 pixels.
Go to Themes -> Customize -> Favicon
Upload your favicon and save. Note that the recommended size for the favicon is 16 x 16 pixels.
You can edit the content for this section with an introduction of your brand or display the latest promotion.
Go to your Shoptiq dashboard -> Online Store -> Pages -> Home
If you want to remove this section, go to your Online Store -> Customize -> Layout
Select "None" under Section 1.
Alternatively, if you want the content to appear after Featured collection (Section 2), you can select "page content" under Section 3.
Go to Google Map to find your business location. You may get your location scripts by click on "Share" on the left panel.
Next, click on the "Embed map" and copy the scripts in the box.
Go to your Shoptiq dashboard -> Content -> Add page. Paste the scripts into a blank page by clicking on the "Code View" icon.
After you have pasted the codes, you can re-click on the "code view" icon again to preview the map.
You can save time by using the free app 'Help Center' to customise your FAQ page.
Go to Apps -> App store -> Search for 'Help Center'
Click on Help Center and Install
You can edit the title of your help center, and add in the question and answer
It will appear on your online store under FAQ:
Please note that only selective themes have this feature:
- Mine Style
- Happy Kitchen
- Dreams Bedding
- The Summer
- Flower & Tea House
Go to Themes -> Customize -> Footer -> Select the payment methods icon(s) that you would like to feature
Go to Themes -> Customize -> Footer (Social Media)
To remove the social media icons, remove the default link and leave it blank.
If you want to update the social media icons, simply insert the respective URL. Do remember to include "https" in the URL (example: https://www.facebook.com/shoptiq/)
Go to Themes -> Edit Source
Go to config -> config/settings_data.json
Search for "footer_social_enable": "1", ( usually it will be at row 20 ) -> change the "1" to "0" -> Save.
Setting up your store
Log in to your online store via https://account.shoptiq.com.sg/login
Click on the 'Start now' button.
*Important: Please verify your email if you have not done so.
You will be directed to the dashboard to set up your online store
Simply sign up for our 14-day free trial on https://account.shoptiq.com.sg/signup and you are ready to get started.
Shoptiq provides you the full control over your store design. You can either use our free templates or customise your store design using HTML/CSS.
No, Shoptiq does not charge any transaction fee for using the platform. However, this does not include 3rd party gateway fees (e.g. PayPal).
Yes, you can migrate your existing online store to Shoptiq. Please contact us if you have any queries.